Happy New Year!

Happy New Year!

…and Happy New Lockdown…and so here we go again…

I wanted to reassure you all that this latest lockdown does not have me beaten! I am classified as a “tradesperson” which means I am legally allowed to carry on working, and, provided you are comfortable with it, allowed in your home to measure up and then fit the finished items. I have a “Covid safe” work protocol, which I will send you in advance, in the event I or my staff need to enter your home. Rest assured, your and my teams’ safety is my primary concern during these troubling times.

My suppliers have all confirmed they are still able to work, although, as with the last half of 2020, timescales are subject to change and (most infuriatingly) occasional delays, however we are all working together to meet our clients’ needs.

Going forward, I propose that once I have ordered the items for your project, I will keep you updated on expected delivery timescales, and once I am able to start work on your project, I will again confirm that. When the work is complete and ready for delivery, I will send you photos of the completed work and we can then discuss and agree a delivery and fitting schedule that you are comfortable with. At this point I will need you to pay the outstanding balance, less any delivery/fitting fee. The delivery/fitting fee will be due at the time of delivery. As always, I will be as flexible as possible and endeavour to accommodate your needs and concerns, so please do not hesitate to contact me to discuss.

As always, I thank you for your custom and I look forward to helping you make your home beautiful.

Stay safe and take care of you and yours xx

Leave a comment